a. Eligibility for Refunds: Refunds are available for most new, unopened items returned within 30 days of delivery. Items must be in their original packaging and condition. Customized printed T-shirts and other customized items are not eligible for refunds unless they are defective or damaged upon arrival.

b. Initiating a Refund: To request a refund, please contact our customer service team at returns@theoriginstyles.com with your order number and reason for the return. You will receive a return authorization and instructions on how and where to send your return.

c. Refund Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-10 business days and will be applied to your original method of payment. The time it takes for the refund to appear in your account may vary depending on your payment provider.

d. Mode of Refund: Refunds will be issued to the original payment method used for the purchase. If you used a credit or debit card, the refund will be processed to that card. If you used another payment method, such as PayPal, the refund will be processed to that account.

a. Eligibility for Exchanges: Exchanges are available for most new, unopened items returned within 30 days of delivery. Items must be in their original packaging and condition. Customized printed T-shirts and other customized items are not eligible for exchanges unless they are defective or damaged upon arrival.

b. Initiating an Exchange: To request an exchange, please contact our customer service team at returns@theoriginstyles.com with your order number and reason for the exchange. You will receive an exchange authorization and instructions on how and where to send your item.

c. Exchange Processing Time: Once your return is received and inspected, we will process the exchange and send the replacement item to you. The time it takes to receive the replacement item may vary based on product availability and shipping times.

a. Order Cancellations: You may cancel your order before it has been processed and shipped. To cancel an order, please contact our customer service team at orders@theoriginstyles.com as soon as possible with your order number. If the order has already been processed and shipped, it cannot be canceled and must be treated as a return.

b. Cancellation Processing Time: If your order is eligible for cancellation, we will process the cancellation and issue a full refund to your original payment method within 7-10 business days.

a. Customized Items: Customized printed T-shirts and other personalized items are not eligible for refunds or cancellations unless they are defective or damaged upon arrival.

b. Digital Goods: Digital goods, such as digital designs or e-gift cards, are non-refundable and cannot be canceled once they have been delivered to you, except in cases where the digital goods are defective or not as described.

a. Reporting Issues: If you receive a damaged or defective item, please contact us immediately at returns@theoriginstyles.com with photos of the damaged or defective item and your order number. We will assess the issue and arrange for a replacement or refund as appropriate.